Application Guidelines

Avoiding Scams

With the advent of online rental advertising, an increasingly large number of applicants become victims of online scammers. It is only natural to feel uncomfortable when paying or sending sensitive data to us. Here are a number of points that will clarify we are a legit company. We kindly encourage you to check each of these before sending in your rental application!

We are a certified, licensed company of rental property managers in New Mexico (Qualifying Broker: Tammy Golding License No. 20735). We maintain a 24/7 call-center where one of our team members can respond to all of your inquiries, so feel free to reach out at the number on our website. Alternatively, you can always send us an email at newmexico@purepm.co, and we will do our best to respond to you in a maximum of two business days.

Our homes are securely listed by a third party vendor on more than 30 partner sites, from Zillow.com to Trulia.com and beyond. We do not advertise our properties on Craigslist, a platform which is sometimes used by scammers. We never ask you to provide sensitive and personal information, or to wire money before you undergo the application procedure. We make sure that your personal data and payments are secure, by using reputable platforms and online systems.

The fee that is paid for the application is broken down in case by $5 – online application, up to $25 – credit report, $35 – administrative / staff expenses.

Standards of Conduct

Have you sometimes wondered why we act in a certain manner in our communications with prospective residents? The answer is below. We strive to adhere to strict standards of professional conduct and we expect our future residents to do the same.

We welcome and support people of all backgrounds and identities. This includes, but is not limited to members of any sexual orientation, gender identity and expression, race, ethnicity, culture, national origin, social and economic class, educational level, color, immigration status, sex, age, size, family status, political belief, religion, and mental and physical ability.

We realize moving and dealing with issues around the home can be stressful, and we go out of our way to accommodate reasonable needs and requests. Your decisions might affect whether a landlord keeps a property or sells it, and you should take those consequences into account when making decisions.

We believe that professional behaviour and kindness to others is the key to success. As Property Managers we are here to help landlords, residents, and vendors and provide quality housing. When circumstances combine and make it challenging to meet the expectations of a client, we will communicate that frankly and professionally – and appreciate your doing the same. 

If you find it challenging to meet the terms of your agreement with us, we would like to be informed exactly why.  We might be able to help you, and pledge to do our best when given the opportunity to help you.  When we are unable to help and must enforce the contract, try to understand why. Differences of opinion and disagreements are mostly unavoidable, but it is important to resolve disagreements and differing views constructively. 

We can find strength in diversity. Different people have different perspectives on issues, and that can be valuable for solving problems or generating new ideas. Being unable to understand why someone holds a viewpoint does not automatically translate into them being wrong. We all make mistakes, and blaming each other does not get us anywhere.