Investors FAQ

The following conditions apply to our guarantees:

• The guarantee is available in the event in which PURE Property Management of New Mexico institutes legal proceedings for eviction against a resident that PURE Property Management of New Mexico has placed.
• The amount paid is up to, but not exceeding the equivalent of one month’s rent as specified in the existing resident lease agreement, or the agreed rent price at the time of termination of resident occupancy.
• Physical property damage, evictions or losses due to acts of God are not covered.

All our plans include the services below, and, depending on your choice, many more additional services!

• Resident Placement
• Rent Collection
• Monthly Reporting
• Full property management
• 24/7 access to property management data and access to our support team
• Online Investor Portal

For additional services dependent on the Plan of your choice, please check our Pricing Page.

While there are some exceptions, we generally offer services in an area within a 30-minute drive from our offices. If your property is close to one of our service areas, but you are unsure if we service your location please write us at newmexico@purepm.co, or book a call with our sales team, and we’ll let you know if we serve your area.

To better enable PURE Property Management of New Mexico to pay expenditures as they become due, investor’s accounts have a required ‘minimum balance’ or maintenance reserve. Investors can replenish these funds via the PURE Property Management of New Mexico online investor portal using electronic funds or credit card.

Investors may be expected to be involved in common and routine repairs approximately exceeding $500, excluding any taxes or maintenance coordination fees, and HVAC, water heater, appliance issues or other uncommon or licensed trade repairs approximately exceeding $1500, excluding any taxes or maintenance coordination fees.

Turnovers typically take less than 7 days, but they may take longer depending on a number of factors, including the amount of work required and the availability of vendors, which can fluctuate at different times of the year.